Help center
FAQ, tutorials and Plugin.ch manual
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For users 37 articles
All questions about using Plugin.ch as a member
My profile
10All questions related to your profile and managing it
- How can I change my password? 441
- I play in several clubs, can I have a single login? 266
- I have a single account across several clubs, how do I choose which club to display? 211
- A family member wants to become a member, can I add them? 167
- How do I book for a family member? 36
- I've lost my password. How can I recover it? 245
- How do I change my profile photo and information? 25
- J'ai plusieurs comptes : comment les fusionner en un login unique ? 43
- How do I change the site language? 44
- How do I set my personal access code? 32
Bookings
15All questions about bookings can be found here
- I paid with TWINT, but the booking isn't showing 173
- Why are some cells pink on the board? 399
- How can I make a booking 979
- How can I book with a guest? 281
- How can I edit a booking? 223
- How can I delete a booking? 327
- All courts are occupied. Can I join the waiting list? 99
- What payment methods are available to me for a booking? 124
- How to create an open booking 84
- How to join an open match 73
- Où trouver le code d'accès au terrain (code portier) ? 23
- Comment me retirer d'un match ouvert ? 44
- Comment consulter l'historique de mes réservations ? 46
- How do I see the weekly schedule? 39
- How do I find and book at another club? 38
Payments and wallet
5Porte-monnaie numérique, moyens de paiement, bons et factures
Community and Défi-Plugin
3Trouver des joueurs, groupes WhatsApp et tournoi défi
Interface and app
3La nouvelle interface, le mode sombre et l'application mobile
For administrators 89 articles
The Plugin.ch manual has been adapted to a ticket format that's easier to read
Manage settings
16- Manage access 65
- Manage membership cards 70
- Manage the Club-House 39
- Manage restaurant credit 38
- Manage email sending 42
- Manage invoicing 34
- Manage member groups 47
- Manage registrations 47
- Manage special days 49
- Manage offers 39
- Manage online payments 30
- Manage billing regions 32
- Manage the club manager 48
- Manage challenge tournaments 49
- Manage RFID validation 39
- Manage general settings 45
Manage courts
5Manage seasons
3Manage memberships
4Manage items
4Manage members
12- Display the member list 40
- Create a new member 64
- View a member's detailed information 50
- Display a member's operational data 40
- Manage member subscriptions 47
- Import member data 57
- Print member cards 41
- Print and export the member list 35
- Charge an item to a member or a group 36
- Link a member to a group 42
- Edit and delete a member 47
- Search for a member 40
Manage sponsors
3Access and roles
2Manage lessons
7Equipment rental
1Manage invoices
9Process payments
3Process installments
1Manage bookings
4Messages and emails
4Défi-Plugin tournaments
1Partner search
1Statistics
1Member access
2To play without an account 3 articles
For people who want to play without necessarily creating an account
Bookings
3You'll find all the questions about booking without an account
Community questions
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